internal communication toolkit

The difficulty is in finding the ones that are more than just tools for tools sake, and then using them in a way that solves real employee problems. When employees want to open company messages as much as personal ones, that’s what we’re aiming for. We’re continually updating our resources as we learn from and alongside our partners. Don’t see a template or download best suited to your needs in our toolkit? Contact our ACUE marketing team at and we’ll work with you to find a solution. Use these resources to help you share your ACUE partnership to various stakeholders across your campus.

internal communication toolkit

Not only can you use it to make stunning header images for your newsletter, but they even have custom templates for social images, brochures, business cards and more. You can choose from over 50,000 templates and each one is 100% customizable. If you’re looking for more options, check out VEED’s pricing plans. If you’re serious about inclusivity and creating a sense of belonging at your organization, net sales then you need to get serious about representing all kinds of people and what makes them unique. The images you choose for your content should reflect the real world around you. That means being intentional about including images of people of various skin tones in your content. The Hemingway App will help you cut down and clarify your language, making your writing easier to read.


In this way, a social network can become a hub which allows employees to be more expressive and creative. A collaboration tools is any tool that allows more than one person access, in order to share a project, add feedback, notes or provide sign-off. Cloud-based software has changed the way collaboration tools are accessed. Many modern collaboration tools allow multiple users to access them simultaneously, and provide the features needed for changes to be tracked and to save different versions as the project evolves and changes. Having an internal company blog is an effective way for organizations to promote internal communication, develop a sense of community, exchange feedback, raise internal conflicts, etc. Your workplace can benefit a lot from effective team communication. Here are some internal communication tools to help ensure everyone is in the loop.

internal communication toolkit

Internal communication is meant by a group of processes that are responsible for effective information circulation and collaboration between the participants in an organization. Consistent, well-written and professionally produced content requires strategy, planning, agility, flexibility, attention to detail and teamwork. Whether internal or external, your corporate communications toolkit is essential for communicating your messages and maximizing your outreach and engagement with your target audiences. So, take the time to evaluate what you have, what you need and make sure your content is always fresh, relevant and engaging. As suggested above, employee communications strategy is founded on the essential question of what results does an organization need to achieve. Specifically, many practitioners talk in terms of ‘outcomes’ rather than ‘outputs’; their concern is what actions are needed from employees rather than what tools or content should the IC team be producing. The actions needed of a workforce might be to work differently in support of a new business strategy, to follow safer practices or perhaps deliver a particular customer experience.

Cover as many situations as possible and include details of who takes responsibility for what – dealing with the media, correcting errors, etc. What financial and human resources can you commit to communications? Include other resources such as information, public support, etc. Natural and Cultural Heritage Fund projects aim to enhance the visitor experience of the heritage assets of the Highlands and Islands through the sensitive promotion and enhancement of its natural and cultural heritage assets. Watch the video tutorial below which outlines this communication planning and strategy tool. Easily share key communication planning insights with senior leaders using graphical visuals.

Before you start writing, decide if your toolkit will be online or print. Also be aware if your toolkit champions – such as the HR and communication leaders – have any specific concerns that you need to address either in the writing or approval process. Before preparing a poster, use this tool to distill broad projects or initiatives into the key takeaways the audience needs to know. Senior Facilities officers increasingly recognize the need to better communicate with campus constituents.

Even if you don’t want your videos to go viral, making your own memes is a powerful way to build team rapport. Whether you’re inviting the team to a training session or getting them excited for a wellness initiative, video is a great way to rally the team. Across the country, consumer-owned cooperatives are bringing the benefits of solar energy to their members. All cooperative solar is consumer-owned solar, whether it’s a 30-MW solar array in Colorado or a 1-MW community array in Minnesota. Instant messaging channels often give you the power to integrate and automate useful information you have elsewhere. For example, we integrate our “Customer” channel on Slack with Close, so that when a new customer signs up we get notified in Slack. Screens radiate information that employees can consume while they work – they don’t have to read a handbook or open an email.

Damn You’re Good! Bringing Data To Life *new!*

Discussion “threads” allow multiple people to ask questions, share opinions, get feedback, and solve problems. While many internet forums died off when social media took over, some sites such as Reddit are still very popular, proving that people still like having the ability to share and discuss things this way. The forum software can be added to your company intranet to give employees a place to discuss issues. To prepare leaders and managers to communicate with employees, you need to arm them with tools.

Use this template to communicate to employees only if you wish to offer the deferral. Electronic Forms W-2 Make it easy for employees to access their W-2s online. Mobile Self-Service Remind employees about the resources they have at their fingertips. If you are currently providing employees with self-service, let them know about the ability to securely access their payroll and related information directly from their smartphone or tablet.

The logo is available to download in EPS and JPEG format from the NatureScot website. Airiodion Global Services’ Communications Assessment & Management Tool is great for conducting all aspects of your communications strategies and plans, including assessing your communication audience, tracking, and engagement activities. These are great for having fun on your communication channels with custom company GIFs or even showing audiences how to complete a simple task on your screen. With these free tools, you’ll have everything you need to create super engaging content that puts a spotlight on your company’s values, culture, and people, with a more personal medium. Subtitles are an accessible way to engage with deaf and hard of hearing individuals. This tool will also help you create more captivating content for mobile audiences, as the majority of video content online is consumed on mobile without audio. If you have to create an employee handbook, welcome package or a culture deck, you can get lots of ideas by browsing how some of the most well-respected organizations put theirs together.

Tools for ensuring employees, directors and stakeholders share a consistent message when talking about solar and, specifically, community solar. Department of Energy, pulls together resources and samples to help co-ops educate consumer-members about how they can participate in cooperative solar development, including community solar. An intranet brings together different methods of communication, so while you may have a forum aspect or an instant messaging integration, there will also be documents and static pieces of information, like guides. Within an intranet all conversations are public, so information is available to all teams across projects which supports a cohesive and productive working environment.

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Pulse surveys – and the action taken from feedback – are central to this. You can learn a whole lot more about pulse surveyshere, including how frequently you should conduct them, what kind of questions you should ask, and the various response scales available. These downloadable materials help educate healthcare teams and other staff working in your facilities to help them communicate effectively and accurately.

  • They can be managed by one person, a team, or the entire company; and they can be updated cheaply and easily.
  • The above video is a great example of how a short video can make a lasting impact when included in your internal communications.
  • The employee handbook is used to communicate standard operating procedures, guidelines and policies.
  • Projector also comes with searchable media assets, so you have easy access to sites like Giphy, Unsplash, and Shutterstock.
  • And without some data to start with, leadership can be slow to approve expensive tools.

Video is a great internal communications tool for promoting DEI initiatives and bringing your team’s cultural literacy up to speed. Animated videos, in particular, allow you to make space for these topics in your internal communications action plan while giving them the care, nuance, and psychological safety they deserve. Training videos can—and should—be a key element of building a collaborative, supportive, and safe workplace.

However, depending on what you’re focusing on, you could have personas based on a whole different set of criteria. Those employees who commute via public transport, for example, or those with dependents living at home – or even those whose base salary are supplemented by commission pay or bonuses. Separating groups of people in your organization through a common theme allows you to communicate tailored information to them alone.

The way we communicate with one another internally — in newsletters, on posters, on hallway video monitors — should aspire to be the voice of that brand. We should be enthusiastic, motivating, and eager to share the power of our ideas with our fellow employees and other parts of the Stony Brook Medicine enterprise. The content guidelines detailed here will inform the way you produce on-brand, consistent and engaging materials that establish a strong, meaningful connection between Stony Brook and its audiences.

Section 4 Case Studies Strategic Communications To

Communication planning is the process of focusing the right messages on the right audiences at the right time. Organizations communicate to inform, persuade, prevent misunderstandings, present a point of view, or to reduce barriers. A plan will ensure efficient and effective communication that fits the resources of the organization. For internal communications, the foundation of every strategy is a company intranet. It’s here where you can build your plan and take stock of the software and services available. An intranet, and its many features, is central to your comms toolkit, primarily because it evolves with your workforce.

They like the two-page toolkit because it’s short and very easy to use. Others obviously might be senior level managers or leaders who host large employee meetings.

All employees have a responsibility to voice concerns and issues, provide feedback, and listen effectively. The impact of effective and ineffective communication on the organization and its employees. This is another tool that has really come into its own during the COVID-19 pandemic. An app internal communication toolkit is a great way to communicate with a remote workforce or non-office workers. When information changes quickly, such as forced closures, rostering, stock levels, safety advice, etc. you know you can quickly and easily reach employees by sending notifications to their smartphones or tablets.

Decisions to fund Projects will be based on the availability of funding, how well the project matches the Natural and Cultural Fund priorities and its contribution to outcomes as part of the whole Strategic Intervention. These priorities may change during the course of the Strategic Intervention to take into account gaps in meeting priorities in previously funded Projects and not to fund at all. The Scottish Government reserves the right not to award any support at all under this programme.

The following communications plan template will help you work through and pull these elements together into a ‘living’ document ready for implementation and monitoring of activities. There is no logo for the Natural and Cultural Heritage Fund but Grantees should use the NatureScot logo on all external communications materials. Please read the NatureScot Logo Unit Guidelines before using the NatureScot logo.

It is one of the best ways that enables co-workers in different offices to talk face-to-face even though they may be many miles apart – or even on the other side of the world from one another. Although unplanned and usually under-resourced, the quality of an IC function’s response in a crisis often has a decisive income summary impact in the maturing of an IC function within an organization. Effective responses bring IC up the list of priorities for senior leaders, following the crisis. Communicators who specialise in change communications tend to be interested in behaviour change and will draw heavily on psychological models.

These guidelines, such as web standards, publication templates and town hall meeting formats, aren’t intended to impose rigid rules. Instead, they set expectations for how communication should occur across your organization.

Surveys can help you determine employees’ perspectives on many aspects of your company. You can then take steps to change things, and then survey again at a later date to have data to show whether your measures were successful or not. Collaboration software helps to keep your team’s communications in one place. It’s particularly useful for working on projects as well as breaking down “silos” and sharing knowledge with other areas of the organization. They can also be useful in your internal communications toolkit when you have remote workers or project team members based in different geographic locations. Gone are the days where only typewritten memos, phone calls, posters, and staff meetings were the ways management and employees communicated with one another. Connected, digital workplaces now have a range of different internal communication tools, thanks to advances in technology, where employees can be engaged on various channels.

There are many channels through which you can share how your partnership with ACUE contributes to your student success goals and celebrate the accomplishment of your credentialed faculty. Loic is a freelance content writer at MakeUseOf and a lifelong learner. He enjoys trying out new tech gadgets and software with the potential to help users become more productive.

A crisis could be extreme weather conditions, an unexpected office closure, or a serious incident. Any situation – prompted or otherwise – that demands that you get critical information out in a time-sensitive way. Broadcasts can be used to send messages out through various channels, like SMS or push notifications, in those instances when you need instant contact. This service allows your users to be notified on their cell phones, without any need to login to the usual company comms channels.

Author: Matt Laslo